Terms & Conditions

*Quality: We guarantee the quality of all our merchandise. If we say it's 14K gold, we stand by that with a lifetime guarantee. This includes all our Diamond and Gemstones jewelry.

*Breakage: We are not responsible for any breakage after delivery of the merchandise. We will try our best to accommodate any complaints, however, please understand that many items are delicate and require care.

*Shipping: Products in stock will generally ship within 48 hours once full payment has been received. For custom orders, please allow 3-5 days for processing-- unless otherwise mentioned. We ship via USPS express mail only and insure all packages. Please see our Shipping & Returns page for more details.

*Return and Exchange Policy: If for any reason you are not satisfied with your purchase, you may return it within 30 days to our retail location or to perfectionjewelers.com.

If you have any questions, we are available at perfectionjeweler@gmail.com and/or +1(340) 778-GOLD (4653). We look forward to serving you!